All Systems Operational
Communication Network for Clients (CIP)
Operational
AS2
Operational
FTP
Operational
sFTP
Operational
FTPs
Operational
CIP Translation Services
?
Operational
API front end
?
Operational
Communication Network for Clients (COMM)
Operational
AS2
Operational
FTP
Operational
sFTP
Operational
FTPs
Operational
DiWeb
Operational
DiWeb Services
Operational
TrueAuto
Operational
TrueAuto Service
?
Operational
TrueAuto Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Window for Critical Security Updates
Dec 16, 2024 03:30-05:30 UTC
Dear Valued Customer,
As part of our continuous efforts to enhance security and improve system performance, our engineers will be performing critical updates to our systems, applications, and infrastructure during the maintenance window outlined below:
Sunday, 12/15/24 at 10:30pm EST to Friday, 12/16/24 at 00:30am EST
During this time, you may experience intermittent disruptions in your TrueCommerce DiCentral account, as both incoming and outgoing data traffic could be temporarily affected. Please rest assured that our engineers will work diligently to minimize the impact, and all documents will be reprocessed after the maintenance is complete.
We apologize for any inconvenience this may cause and appreciate your understanding as we take these necessary steps to ensure the safety and performance of our services.
If you have any questions or concerns, please submit a support ticket through the MyTC Portal. You can also monitor the status of this event on our status page https://status.truecommerce.dicentral.com/
Thank you for your continued trust in TrueCommerce DiCentral.
Sincerely,
TrueCommerce DiCentral Support Team
Support Ticket creation, please visit your MyTC Portal - https://mytc.truecommerce.com/.
To get started and create your account today, visit this welcome page
Posted on Nov 13, 2024 - 16:01 UTC
As part of our continuous efforts to enhance security and improve system performance, our engineers will be performing critical updates to our systems, applications, and infrastructure during the maintenance window outlined below:
Sunday, 12/15/24 at 10:30pm EST to Friday, 12/16/24 at 00:30am EST
During this time, you may experience intermittent disruptions in your TrueCommerce DiCentral account, as both incoming and outgoing data traffic could be temporarily affected. Please rest assured that our engineers will work diligently to minimize the impact, and all documents will be reprocessed after the maintenance is complete.
We apologize for any inconvenience this may cause and appreciate your understanding as we take these necessary steps to ensure the safety and performance of our services.
If you have any questions or concerns, please submit a support ticket through the MyTC Portal. You can also monitor the status of this event on our status page https://status.truecommerce.dicentral.com/
Thank you for your continued trust in TrueCommerce DiCentral.
Sincerely,
TrueCommerce DiCentral Support Team
Support Ticket creation, please visit your MyTC Portal - https://mytc.truecommerce.com/.
To get started and create your account today, visit this welcome page
Posted on Nov 13, 2024 - 16:01 UTC