AS2 Connectivity Issue – COMM2

Incident Report for TrueCommerce DiCentral

Resolved

This incident has been resolved.
Posted Oct 31, 2026 - 05:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2026 - 01:52 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 31, 2026 - 01:42 UTC

Update

We are continuing to investigate this issue.
Posted Oct 30, 2026 - 23:26 UTC

Investigating

We are currently investigating an issue affecting AS2 connectivity to comm2.dicentral.com on port 5080. Some customers may experience connection timeouts when sending AS2 transactions.
Our team has identified a potential firewall filtering issue and is actively working to restore connectivity.
We apologize for the inconvenience and will provide updates as more information becomes available.
Posted Oct 30, 2026 - 21:40 UTC
This incident affected: Communication Network for Clients (COMM) (AS2).
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