All Systems Operational

Uptime over the past 90 days. View historical uptime.
Communication Network for Clients (CIP) Operational
90 days ago
100.0 % uptime
Today
AS2 Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
100.0 % uptime
Today
FTPs Operational
90 days ago
100.0 % uptime
Today
CIP Translation Services Operational
90 days ago
100.0 % uptime
Today
API front end Operational
90 days ago
100.0 % uptime
Today
Communication Network for Clients (COMM) Operational
90 days ago
100.0 % uptime
Today
AS2 Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
100.0 % uptime
Today
FTPs Operational
90 days ago
100.0 % uptime
Today
DiWeb Operational
90 days ago
100.0 % uptime
Today
DiWeb Services Operational
90 days ago
100.0 % uptime
Today
TrueAuto Operational
90 days ago
100.0 % uptime
Today
TrueAuto Service Operational
90 days ago
100.0 % uptime
Today
TrueAuto Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 18, 2026

No incidents reported today.

May 17, 2026
Routine Maintenance 5-16-2026 - AZURE ANSI PRODUCTION (Canada)
Completed - The scheduled maintenance has been completed.
May 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 03:00 UTC
Scheduled - Dear valued customers,

True Commerce/DiCentral would like to inform you of scheduled Database Maintenance for our Azure Production environments. During these maintenance windows you may not be able to communicate with our services/servers.

Please plan accordingly for the following planned downtimes:

Azure ANSI Production (Canada)

Maintenance Window: 09:00 PM CST, Saturday, May 16th, 2026 - 01:00 AM CST, Sunday, May 17th, 2026

Database Server: AZURE ANSI PRODUCTION (Canada)

This event is part of our planned, routine maintenance schedule and we do not anticipate it resulting in your access or data processing post the maintenance window.

All information and updates related to the scheduled Database Maintenance will be available on this webpage: https://status.truecommerce.dicentral.com/
May 11, 19:21 UTC
May 16, 2026

No incidents reported.

May 15, 2026
Scheduled DiWeb Release – May 15, 2026
Postmortem - Read details
May 15, 15:54 UTC
Completed - The scheduled maintenance has been completed.
May 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 04:00 UTC
Scheduled - Dear valued customers,

TrueCommerce will deploy a planned DiWeb release on May 15, 2026. This release includes an update to the DiFiller Application certificate.

The release has been carefully planned and thoroughly tested to help ensure a smooth rollout with no expected customer impact.

If you experience any issues downloading or using the updated DiWeb DiFiller application after the release, please contact TrueCommerce Support for assistance.

All information and updates related to the DiWeb Release will be available on this webpage: https://status.truecommerce.dicentral.com/

Thank you for your continued partnership.
May 14, 19:30 UTC
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
Planned Maintenance Notice – Communications Endpoint Update
Completed - The scheduled maintenance has been completed.
May 5, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 4, 15:17 UTC
Scheduled - Scheduled Date: May 5, 2026
Scheduled Time: 10 am EST

We are migrating our servers to Azure cloud as part of our ongoing infrastructure scalability efforts. This upgrade will enhance performance, reliability, scalability, and security for your EDI transactions. TrueCommerce will perform planned maintenance to update communications infrastructure and DNS routing for trading partner connectivity services.

During the maintenance window, a small number of inbound or outbound partner transactions may experience temporary delays or connection interruptions. Any impact is expected to be limited and short in duration.

Our teams will actively monitor services throughout the maintenance window to ensure a smooth transition and prompt resolution of any issues.

Thank you for your patience and continued partnership.
Apr 15, 16:28 UTC
May 4, 2026

No incidents reported.

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