All Systems Operational

Communication Network for Clients (CIP) Operational
90 days ago
100.0 % uptime
Today
AS2 Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
100.0 % uptime
Today
FTPs Operational
90 days ago
100.0 % uptime
Today
CIP Translation Services Operational
90 days ago
100.0 % uptime
Today
API front end Operational
90 days ago
100.0 % uptime
Today
Communication Network for Clients (COMM) Operational
90 days ago
100.0 % uptime
Today
AS2 Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
sFTP Operational
90 days ago
100.0 % uptime
Today
FTPs Operational
90 days ago
100.0 % uptime
Today
DiWeb Operational
90 days ago
100.0 % uptime
Today
DiWeb Services Operational
90 days ago
100.0 % uptime
Today
TrueAuto Operational
90 days ago
100.0 % uptime
Today
TrueAuto Service Operational
90 days ago
100.0 % uptime
Today
TrueAuto Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Maintenance Notice – Communications Endpoint Update May 5, 2026 15:00-15:30 UTC

Scheduled Date: May 5, 2026
Scheduled Time: 10 am EST

We are migrating our servers to Azure cloud as part of our ongoing infrastructure scalability efforts. This upgrade will enhance performance, reliability, scalability, and security for your EDI transactions. TrueCommerce will perform planned maintenance to update communications infrastructure and DNS routing for trading partner connectivity services.

During the maintenance window, a small number of inbound or outbound partner transactions may experience temporary delays or connection interruptions. Any impact is expected to be limited and short in duration.

Our teams will actively monitor services throughout the maintenance window to ensure a smooth transition and prompt resolution of any issues.

Thank you for your patience and continued partnership.

Posted on Apr 15, 2026 - 16:28 UTC
Apr 29, 2026

No incidents reported today.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026
Completed - The scheduled maintenance has been completed.
Apr 19, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:00 UTC
Scheduled - Dear valued customers,

True Commerce/DiCentral would like to inform you of scheduled Database Maintenance for our Azure Production environments. During these maintenance windows you may not be able to communicate with our services/servers.

Please plan accordingly for the following planned downtimes:

Azure ANSI Production (Canada)

Maintenance Window: 09:00 PM CST, Saturday, April 18th, 2026 - 01:00 AM CST, Sunday, April 19th, 2026

Database Server: AZURE ANSI PRODUCTION (Canada)

This event is part of our planned, routine maintenance schedule and we do not anticipate it resulting in your access or data processing post the maintenance window.

All information and updates related to the scheduled Database Maintenance will be available on this webpage: https://status.truecommerce.dicentral.com/

Apr 10, 03:36 UTC
Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.