All Systems Operational

Uptime over the past 90 days. View historical uptime.
Communication Network for Clients (CIP) Operational
AS2 Operational
FTP Operational
sFTP Operational
FTPs Operational
CIP Translation Services Operational
API front end Operational
Communication Network for Clients (COMM) Operational
AS2 Operational
FTP Operational
sFTP Operational
FTPs Operational
DiWeb Operational
DiWeb Services Operational
TrueAuto Operational
TrueAuto Service Operational
TrueAuto Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 14, 2026

Routine Maintenance 11-14-2026 - AZURE ANSI PRODUCTION (Canada)
Completed - The scheduled maintenance has been completed.
Nov 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 02:00 UTC
Scheduled - Dear valued customers,

True Commerce/DiCentral would like to inform you of scheduled Database Maintenance for our Azure Production environments. During these maintenance windows you may not be able to communicate with our services/servers.

Please plan accordingly for the following planned downtimes:

Azure ANSI Production (Canada)

Maintenance Window: 08:00 PM CST, Saturday, November 14th, 2026 - 00:00 AM CST, Sunday, November 15th, 2026

Database Server: AZURE ANSI PRODUCTION (Canada)

This event is part of our planned, routine maintenance schedule and we do not anticipate it resulting in your access or data processing post the maintenance window.

All information and updates related to the scheduled Database Maintenance will be available on this webpage: https://status.truecommerce.dicentral.com/
Nov 11, 19:52 UTC

Nov 13, 2026

No incidents reported.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

AS2 Connectivity Issue – COMM2
Resolved - This incident has been resolved.
Oct 31, 05:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 01:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 31, 01:42 UTC
Update - We are continuing to investigate this issue.
Oct 30, 23:26 UTC
Investigating - We are currently investigating an issue affecting AS2 connectivity to comm2.dicentral.com on port 5080. Some customers may experience connection timeouts when sending AS2 transactions.
Our team has identified a potential firewall filtering issue and is actively working to restore connectivity.
We apologize for the inconvenience and will provide updates as more information becomes available.
Oct 30, 21:40 UTC
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