Dear Valued Customer, As part of our continuous efforts to enhance security and improve system performance, our engineers will be performing critical updates to our systems, applications, and infrastructure during the maintenance window outlined below: Sunday, 12/15/24 at 10:30pm EST to Friday, 12/16/24 at 00:30am EST During this time, you may experience intermittent disruptions in your TrueCommerce DiCentral account, as both incoming and outgoing data traffic could be temporarily affected. Please rest assured that our engineers will work diligently to minimize the impact, and all documents will be reprocessed after the maintenance is complete. We apologize for any inconvenience this may cause and appreciate your understanding as we take these necessary steps to ensure the safety and performance of our services. If you have any questions or concerns, please submit a support ticket through the MyTC Portal. You can also monitor the status of this event on our status page https://status.truecommerce.dicentral.com/ Thank you for your continued trust in TrueCommerce DiCentral. Sincerely, TrueCommerce DiCentral Support Team Support Ticket creation, please visit your MyTC Portal - https://mytc.truecommerce.com/. To get started and create your account today, visit this welcome page
Posted Nov 13, 2024 - 16:01 UTC
This scheduled maintenance affects: Communication Network for Clients (COMM) (AS2, FTP, sFTP, FTPs) and TrueAuto (TrueAuto Service).