Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2025 - 02:00 UTC
Scheduled
Dear valued customers,
True Commerce/DiCentral would like to inform you of scheduled Database Maintenance for our Azure Production environments. During these maintenance windows you may not be able to communicate with our services/servers.
Please plan accordingly for the following planned downtimes:
Azure ANSI Production (Canada)
Maintenance Window: 09:00 PM CST, Saturday, September 20th, 2025 - 01:00 AM CST, Sunday, September 21st, 2025
Database Server: AZURE ANSI PRODUCTION (Canada)
This event is part of our planned, routine maintenance schedule and we do not anticipate it resulting in your access or data processing post the maintenance window.
This scheduled maintenance affected: Communication Network for Clients (CIP) (AS2, FTP, sFTP, FTPs, CIP Translation Services, API front end), DiWeb (DiWeb Services), and TrueAuto (TrueAuto Service, TrueAuto Portal).